At Simons, your service continues even after your purchase has been made. Whether you were gifted a family heirloom that needs some cleaning, resizing, or a routine watch service, our watch specialists are happy to assist. We take every step to assure your timepiece is maintained at the highest of standards to withstand the test of time.
Our on-site watch specialists offer complimentary bracelet resizing for any brand that we carry, including Rolex, Tudor, Cartier, and IWC. Your timepiece will be directly sent to the associated brands Service Center for all repair and servicing requests. To ensure accurate servicing, we kindly ask that you bring your model and paperwork into the store for our specialists to review to accurately quote you an estimate for services required, and or, suggested. Once the estimate is received, our watch specialists will provide you with a timeframe for completion, as well as the cost associated, making sure to communicate and keep you informed throughout the process. Since 1976, Simons has been entrusted with watch servicing and maintenance and continues to offer the best service to the community.
Simons is committed to helping you maintain your Rolex timepiece to enjoy for generations to come. As an Official Rolex Jeweler, our team of expertly trained associates will assist with your Rolex service needs. Upon completion of service, your Rolex timepiece is backed by an international two-year service guarantee.
Learn MoreFor specific policies associated with brands we carry regarding servicing and warranty extensions please see below.
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