Our welcoming team and their exceptional, expert service is a point of pride. It helps make your jewelry shopping experience at Simons a true delight – before, during and after your purchase.
When purchasing jewelry from Simons, you can rest assured knowing you will have lifelong, excellent jewelry service. Whether a loose stone, a band that needs to be resized, or a dip in the ultrasonic cleaner to make your diamond shine a little brighter again, our experts are happy to assist every step of the way. A few of the services we offer to customers include product cleaning, custom repair work, engraving, and many others. Our jewelry experts are pleased to offer their expertise to address any and all of your jewelry concerns.
We are happy to offer complimentary appraisals for the pieces purchased from us, because we know documenting the value of your piece is a priority. Additionally, at the point of purchase, the Simons experience continues with its signature giftwrapping. A one-of-a-kind piece deserves special packaging to truly make a lasting impression – a Simons Green Box.
After unboxing your special gift or making that self-purchase you’ve waited for, should you have any questions or concerns, we are always a phone call, text, or email away. Our jewelry specialists will offer assistance whenever possible, before, during, and after your visit. We offer the highest quality experience for the highest quality pieces.
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